Frequently Asked Questions
How it works
Sample Hand
KK is all-in 80% equity on the flop to win the $100 pot
AQ calls and KK gets automatically insured for $20
Ace drops on the river and KK loses the hand
KK gets $100 in his account on InsuredPlay
Getting Started
1 Sign up
2 Install our desktop application
3 Start playing poker
How do I make the decision for insurance?
- You do not make the decision for insurance while you are playing a hand.
- No decision is made in real time.
- InsuredPlay program tracks your hands and your hands get automatically insured.
- The situations that you want insurance for are determined by your Insurance Settings
Supported Sites
You need an account with one of these poker sites or networks to use InsuredPlay
Supported Games
- No Limit Texas Hold'em
- Pot Limit Texas Hold'em
- No Limit Omaha
- Pot Limit Omaha
! Rush Poker is supported
! Capped No Limit games are supported
Try for free
You like the concept but want to see how it works first... No problem
Start using InsuredPlay and the hands you play will be insured with play money. You can see how insurance works without making a single deposit.
Once you make your first deposit your hands will no longer be insured with play money and your real money balance will be used.
Sign up to get startedPricing
How is it calculated?
Every time you get it all-in before the river, we make sure you win your equity minus the fee. To do this we charge a premium for each insured hand.
Example If you have 90% equity at the time of all-in and the pot is $100, premium will be $10 + the fee.
If you lose the hand: You get $100 from insurance.If win the hand: You do not get paid from insurance
If the hand ties: You get $50 from insurance.
Result In all scenarios you win $90 (your equity) minus the fee regardless of the result of the hand.
Fees
Fees are always a small percentage of the pot. The amount of fee you pay on InsuredPlay depends on the number of insured hands you played in the last 30 days.
| Fee Level | Fee Percentage | Number of insured hands required |
|---|---|---|
| 1 | 1.49% | 0-50 |
| 2 | 0.99% | 50-100 |
| 3 | 0.75% | 100-200 |
| 4 | 0.49% | 200-300 |
| 5 | 0.25% | 300+ |
Fee level rules
Rule 1 For a hand to be considered one insured hand, the pot has to be at least 100 big blinds. Pots smaller or larger than 100 big blinds count towards your level proportionally.Example If the pot is 75 big blinds, it will be counted as 0.75 hands, a 50 big blinds pot will be counted as 0.5 hands, a 10 big blinds pot will be counted as 0.1 hands etc. A 150 big blinds pot will be counted as 1.5 insured hands, a 300 big blinds pot will be counted as 3 insured hands.
Rule 2 The fee level is only valid at the stake that you achieved it. Hands played in each stake count towards your level in higher or lower stakes proportionally.
Example 1 hand at $5/$10 counts as 10 hands at $0.5/$1. 20 hands at $1/$2 counts as 2 hands at $10/$20. If you played 300 insured hands at $1/$2 and achieved Level 5, those 300 hands will be counted as 150 hands at $2/$4 and your hands will be insured at Level 3 fees.
Insurance Settings
Insurance settings allow you to determine which situations you want insurance for. The hands that you play automatically get insured according to your settings.
Min/Max equity for insurance
Only the hands where you get it all-in with an equity greater than the minimum and less than the maximum will be insured. Note that the equity mentioned here is the equity you have in the pot at the time of all-in.
Min. pot for insurance
With this setting, you can specify the minimum pot amount that you want to get insurance for. If you feel you do not need insurance for pots smaller than a certain size, you can use this setting.
Max. premium per hand
Maximum premium per hand allows you to limit the amount you will use for insurance per hand. If you play a hand where the premium due exceeds the amount you specified with this setting, we will insure a relative portion of the pot.
Deposits & Cashouts
How to deposit & cashout
We allow deposits & cashouts through following methods:
For details see our Cashout Policy
Currencies
You can deposit and withdraw USD and EUR to/from InsuredPlay. Your account will be kept in USD. EUR deposits are credited as USD to your InsuredPlay account. The exchange rate we use is of European Central Bank and we do not charge any fees for the conversion.
What if I play poker in another currency?
The hands played in GBP, EUR and USD are supported. If a hand is played in GBP or EUR, the pot is converted to USD and these hands are regarded as they were played in USD. The conversion rates we apply are of European Central Bank and are updated every five minutes. Note that your InsuredPlay balance is kept in USD and the insurance premium will be calculated after the conversion.
Desktop Application
What does the desktop application do?
InsuredPlay system will not work unless you have the InsuredPlay desktop application running while you are playing poker. The main functionality of InsuredPlay desktop app is to send your game play information to our servers. It also displays your balance and has a few quick links to different parts of the InsuredPlay website.
Does the application interrupt me while I'm playing?
No. InsuredPlay silently works in the background. Insurance decisions are not made in real time. You will not be asked anything while you play.
Why does the program warn me not to change my hand history settings?
Our software depends on the hand history files generated by the poker site software. The program will adjust the settings to the correct format. If you manually change your hand history settings, InsuredPlay will not work.
How can I close the application?
To close InsuredPlay, right click on the InsuredPlay icon on the bottom right corner of your computer screen and click close InsuredPlay.
Troubleshooting
The hand I played does not show on the website
This might be due to one of the following:
Why did my hand not get insured?
If you are wondering why a certain hand did not get insured, go to the Hand History section of the website and find the hand you played. The Hand History section lists all the hands you played, grouped into sessions (tables).
When you click on a hand, you will see the details on the right side and the reasons why a hand was not insured will be written there.
Bubble Insurance
What is bubble insurance?
Bubble insurance allows you to get back your buy-in if you finish close to the paying spots in a tournament but can't make it to the money.
If you buy bubble insurance and finish in the bubble (Last places before the paying positions) we pay you the buy-in for the tournament.
How big is the bubble?
The number of bubble positions is always a percentage of the total number of entries. On InsuredPlay, you decide the cover percentage. It can be adjusted from 20% to 1%.
Example If you chose 10% cover for a tournament with 100 entries, you will be insured against 10 positions before the money.How much does it cost?
The price of bubble insurance depends on the cover percentage you chose.
Example If you chose 5% cover for a tournament with $100 buy-in, the price is $5 plus the fee.Fees
The fee is 2.5% of the buy-in.
When should I expect the payment?
If you purchased bubble insurance and finished in the bubble, the buy-in will be added to your InsuredPlay account. Most of the time, payment will be made in a few hours. But please allow up to 24 hours for your payment to be processed.
Can I buy insurance after the tournament starts?
You can buy bubble insurance until 10 minutes after the tournament starts. The offering will be closed 10 minutes after the tournament starts.
Can I cancel my ticket?
The tickets can be cancelled until the tournament starts. You will not be able to cancel the ticket while the tournament is being played.
What if I don't play the tournament?
If you buy bubble insurance and do not play a tournament, you will NOT get your money back. Do not buy bubble insurance for a tournament if you will not play that tournament.
IMPORTANT If the nickname you bought insurance for is on the tournament results list, the ticket will not be cancelled regardless of your result.When should I register for the tournament?
You must register for the tournament at the end of the first half hour after the tournament starts at the latest. Even if late registration continues after 30 minutes, you cannot register for the tournament later than 30 minutes after the tournament starts.
IMPORTANT If you register for the tournament later than 30 minutes after the tournament starts, you will lose your premium. Your ticket will not be cancelled and your premium will not be returned.Referrals
Invite your friends and get 10% of their fees
When you invite your friends to InsuredPlay you start earning 10% of their fees right away. Every time your friend plays an insured hand, 10% of the fee gets transferred to your account instantly. You can check which friends joined InsuredPlay and how much you earned from the ‘View cash earned’ link on the home page.
To start inviting your friends, login and use the invite your friends section on the home page.
Do you have an affiliate program?
Friend invitations are the affiliate program. You can create an account and use the unique referral link provided to you. To access the link, login to your account, click send invitations under the invite your friends section. The link will be on the dialog. You can use the link however you want.
When and how are the referral payments made?
The payments are made instantly to your InsuredPlay account. You do not need to make a claim or ask to become an affiliate. As soon as the players you referred to start playing, you start earning 10% of their fees.
